Frequently Asked
Questions
Buyer & Seller Guide
Everything you need to know before you buy or sell.
Buying & Selling Used Cars
1. How do I start buying a used car from Rajlakshmi Enterprises?
Call or visit and share your budget, preferred type and usage. We’ll guide the next steps.
2. Can I reserve a car if I like it?
Yes, you can reserve a car based on availability and agreed reservation terms.
3. Can I see the car on the same day?
Most of the time yes, if the car is available and the visit is scheduled.
4. Do you allow a test drive before purchase?
Yes. Test drives are encouraged so you feel confident before confirming.
5. What should I check during a test drive?
Steering feel, braking, suspension comfort, pickup, gear shifts, AC performance and unusual noises.
6. Can I bring a mechanic or friend to inspect the car?
Yes. You are welcome to bring someone for an extra opinion.
7. Do you share complete vehicle details before purchase?
Yes. We share key details like year, kilometres and basic condition information.
8. Is it normal to see small scratches or wear in used cars?
Yes. Minor wear is common. We help you understand what is normal and what is not.
9. Do you check the car’s documents before selling it?
Yes. We review important documents like RC and insurance status before finalising.
10. What documents are generally needed to buy a used car?
Basic ID proof is usually enough to begin. Other documents depend on the situation.
11. What documents are needed to sell my car?
Usually RC, insurance, owner ID and loan closure papers if the car is financed.
12. Can I sell my car even if insurance has expired?
You can, but insurance renewal may be required depending on the buyer and transfer needs.
13. Can I sell a car that still has an active loan?
Yes, but lender clearance is needed. We guide you on the practical steps.
14. How is my selling price decided?
Based on model year, kilometres, condition, tyres, maintenance, demand, and current market rates.
15. Will you pay immediately when I sell my car?
Payment timelines depend on the deal type and documentation readiness. We confirm clearly upfront.
16. Do you help with RC transfer and ownership change?
Yes. We guide the documentation flow and support the transfer process. Understand RC transfer and RTO support.
17. How long does RC transfer usually take?
It depends on RTO timelines and document readiness. We help you track the process.
18. Can I exchange my car instead of selling it?
Yes. We evaluate your car and adjust the value against your next purchase.
19. How does exchange value get adjusted?
The final exchange value is reduced from the price of the car you are buying.
20. What is “Park-and-Sell”?
You can leave your car with us for display. We handle enquiries and buyer coordination.
21. Is my car safe in Park-and-Sell?
We keep vehicles in a controlled space. Basic safety measures are followed at our premises.
22. Can you negotiate with buyers on my behalf?
Yes. We speak to buyers, but final confirmation is done with your approval.
23. Do you accept cars from outside Tenkasi?
Yes. We can assist, but transfer steps may vary depending on RTO rules.
24. Can I buy a car if I am from another district/state?
Yes. We will guide you on the transfer process based on the registration location.
25. What if I change my mind after confirming a deal?
It depends on the stage of the process and any reservation terms. We explain this clearly.
Finance Assistance
1. Do Rajlakshmi Enterprises provide car loans directly?
No. We do not provide loans. We guide you to banks and finance institutions.
2. What exactly do you do in finance assistance?
We guide you to suitable finance partners and help you connect with the right point of contact. Learn about finance assistance.
3. Will you guarantee approval from the bank?
No. Approval and terms are decided fully by the bank/finance institution.
4. Which cars are generally eligible for finance support through partners?
Finance support is generally available for 2020 models onwards, subject to partner criteria.
5. How much finance can I get?
Eligible customers may get up to 90% finance, based on lender assessment and approval.
6. Do you help salaried customers?
Yes. We guide salaried customers to suitable banks and finance institutions.
7. Do you help self-employed customers?
Yes. We also guide self-employed customers based on their profile and requirement.
8. Can first-time buyers approach you for finance guidance?
Yes. We guide first-time buyers on how to approach the right finance partner.
9. What basic details will you ask from me?
Name, contact, work type, approximate income range, and preferred car details.
10. Do you check my credit score?
We do not check it directly unless you share it. Lenders may check during processing.
11. Can you tell me which bank will approve for sure?
No. We can guide options, but approval depends on the lender’s internal checks.
12. Do you charge for finance guidance?
If any fee applies, we will inform you clearly before proceeding.
13. Can I choose the bank myself?
Yes. We can suggest options, and you can choose the finance partner you prefer.
14. Will my information be shared with others?
We share details only with the selected finance partner, only for your request.
15. Is finance guidance available for very old cars?
Partner finance support is typically for 2020+ cars, subject to eligibility rules.
16. Does vehicle condition affect finance eligibility?
Yes. Lenders may consider condition, valuation, and documentation before approving.
17. Can I apply if my documents are not ready?
You can enquire, but lenders usually proceed only after basic documents are available.
18. How long does it take to get a response?
It depends on the finance partner and your profile. We help coordinate follow-ups.
19. Can you help me understand what the lender is asking?
Yes. We help you understand the lender’s requirements in simple terms.
20. Will you negotiate interest rate or charges?
Final rates and charges are decided by the lender. We can guide you to suitable options.
21. Can finance be arranged if I am buying for my family member?
It depends on who applies. The lender decides eligibility and applicant requirements.
22. Can I get finance guidance without choosing a car?
Yes. We can give direction, but final partner choice depends on car and buyer details.
23. What happens after the bank approves?
The finance partner proceeds with their steps. We support coordination if needed.
24. What if my finance request is rejected?
You can try another partner based on eligibility. We help guide alternative options.