Rajlakshmi Enterprises (“we”, “our”, “us”) operates as a pre-owned car dealer and provides car finance/EMI assistance (subject to eligibility) in Shenkottai, Tenkasi, Tamil Nadu, India.
Finance-related details (if you opt for finance): Employment/business info, income range, bank-related info (as required by lenders)
Website data: IP address, device/browser details, pages visited, cookies (if applicable)
Communication data: WhatsApp/SMS/call recordings (for service quality and dispute resolution, where permitted)
How We Use Your Information
We use data to:
Respond to enquiries and provide quotations
Arrange test drives, evaluations and vehicle viewing
Support RC transfer/documentation and service coordination
Share details with finance partners/banks/NBFCs only when you request finance assistance
Improve customer service and prevent fraud
Meet legal, regulatory and tax requirements
Sharing of Information
We may share your data with:
Banks/NBFCs/DSA/finance partners for loan processing (only if you opt in)
RTO agents/consultants for ownership transfer/documentation
Service providers (hosting, SMS/WhatsApp tools) solely to operate our services
Legal authorities when required under law We do not sell your personal data.
Data Retention
We keep information only as long as necessary for:
Business records, audits and legal compliance
Dispute handling Retention periods may vary based on legal requirements.
Cookies (Website)
If our website uses cookies, they help with analytics and better browsing. You can control cookies through your browser settings.
Data Security
We use reasonable security measures to protect data. However, no system is 100% secure.
Your Choices & Rights
You may request:
Access/correction of your personal information
Withdrawal of consent for marketing communications
Deletion requests (subject to legal retention obligations) To request, contact us using details below.
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect children’s data.
Legal Compliance (India)
We aim to follow applicable Indian data protection and IT laws, including principles under the Digital Personal Data Protection Act, 2023 where relevant.